Help Center


Do I need to signup for an account?
You can either signup for an account or place an order as a guest.
How secure will my payment details be?
All payments are processed through our payment gateways.
What is your minimum order?
There is no minimum order limit set at this time.
Is VAT applied to the order?
VAT is not currently applied to any of our products.
Can you make Custom Party Bags?
Yes. Please contact us.
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What payment methods do you accept?
PayPal as well as Visa, MasterCard and American Express Debit and Credit Cards.
What currencies are accepted?
Great British Pound Sterling
Do you have any offers, discounts or vouchers?
Please see our Special Offers page for more information.
What is your return policy?
Please contact us if you wish to return your order.
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How much will Delivery cost?
Cost is £4.99 for 24 hour delivery or £3.99 for 48 hour delivery with free delivery on orders over £30.
When will I receive my order?
Within 2-3 days from dispatch
How will my order be packaged?
Securely in a box perfectly sized for your products to avoid any damage in transit.
Free Delivery - Orders over £30
Orders over £30 are eligible for free delivery.
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FREE UK Delivery

On all UK orders over £50 - Free Standard Delivery

Money Back Guarantee

Not happy with your order? We offer a 30 Day Money Back Guarantee on all orders!

Secure Shopping

All payments are handled securely via our payment partners

Tracked Delivery

All deliveries are sent on a tracked delivery so you know when your order will arrive